Food Safety



Food safety is para­mount to our busi­ness prac­tices. It is a total sup­ply chain respon­si­bil­ity with strict require­ments, guide­lines and stan­dards for our indus­try part­ners. Food safety touches all com­po­nents and ingre­di­ents in all prod­ucts sold.

We know and under­stand the con­cerns of cus­tomers. Our com­mit­ment to pro­vid­ing con­sumers with high qual­ity, safe food extends to hold­ing proces­sors, han­dlers and ship­pers to those rig­or­ous require­ments. From trace­abil­ity and doc­u­men­ta­tion to cold chain and clear com­mu­ni­ca­tion, our ded­i­ca­tion to food safety runs deep.

We main­tain estab­lished, trusted rela­tion­ships with major grow­ers and ship­pers, and as one of the largest and most respected whole­sale fruit and veg­etable dis­trib­u­tors in Cal­i­for­nia, Gen­eral Pro­duce has proven access to crit­i­cal sup­ply — deliv­er­ing con­sis­tent qual­ity and ser­vice to you.

We set and main­tain high stan­dards which con­tinue to evolve with improved indus­try guide­lines, pro­ce­dures and pro­to­cols. Gen­eral Pro­duce val­ues these estab­lished, strin­gent food safety poli­cies with a com­pany cul­ture that ele­vates food safety to top pri­or­ity.

Our Standards

Food Safety



Food safety is para­mount to our busi­ness prac­tices. It is a total sup­ply chain respon­si­bil­ity with strict require­ments, guide­lines and stan­dards for our indus­try part­ners. Food safety touches all com­po­nents and ingre­di­ents in all prod­ucts sold.

We know and under­stand the con­cerns of cus­tomers. Our com­mit­ment to pro­vid­ing con­sumers with high qual­ity, safe food extends to hold­ing proces­sors, han­dlers and ship­pers to those rig­or­ous require­ments. From trace­abil­ity and doc­u­men­ta­tion to cold chain and clear com­mu­ni­ca­tion, our ded­i­ca­tion to food safety runs deep.

We main­tain estab­lished, trusted rela­tion­ships with major grow­ers and ship­pers, and as one of the largest and most respected whole­sale fruit and veg­etable dis­trib­u­tors in Cal­i­for­nia, Gen­eral Pro­duce has proven access to crit­i­cal sup­ply — deliv­er­ing con­sis­tent qual­ity and ser­vice to you.

We set and main­tain high stan­dards which con­tinue to evolve with improved indus­try guide­lines, pro­ce­dures and pro­to­cols. Gen­eral Pro­duce val­ues these estab­lished, strin­gent food safety poli­cies with a com­pany cul­ture that ele­vates food safety to top pri­or­ity.

Our Standards

Prod­ucts and Suppliers

  • Source prod­ucts from only proven and trusted suppliers
  • “Approved Ven­dor” Selec­tion & Screen­ing process
  • Prod­uct Spec­i­fi­ca­tions Guide­lines Cat­a­log (On-​site reference)
  • Require 3rd Party Audits & Cer­tifi­cates of insur­ance for all Pre-​cut, Value-​added Proces­sor suppliers

Staff

  • On-​site USDA-​certified Qual­ity Assur­ance & Inspec­tion Team
  • Good Man­u­fac­tur­ing Prac­tices (GMP) Train­ing for employees
  • Pro­fes­sion­ally trained and expe­ri­enced Oper­a­tions & Pro­cure­ment teams with 300+ years of cumu­la­tive pro­duce expertise
  • Out­side indus­try expert con­sul­tants engaged as needed (i.e., edu­ca­tion, pro­to­cols, calls to action)

Facil­ity and Fleet

  • Com­puter mon­i­tored refrig­er­ated ware­house and load­ing dock
  • Closed, security-​monitored facility
  • Refrigerated/​Tem­per­a­ture mon­i­tored Deliv­ery Fleet
  • Mas­ter san­i­ta­tion sched­ule for facil­ity and fleet
  • Weekly mon­i­tored pest con­trol program

Cer­ti­fi­ca­tions

  • Third party food safety inspections/​audits with out­stand­ing ratings
  • Third party, ran­dom, unan­nounced on-​site prod­uct inspections
  • Tar­geted state of Cal­i­for­nia inspec­tions for pro­duce stan­dards ver­i­fi­ca­tions as needed
  • Ore­gon Tilth Organic Food Han­dler certification

Com­mu­ni­ca­tions

  • Writ­ten and uti­lized Prod­uct Recall stan­dard oper­at­ing procedures
  • Writ­ten and uti­lized “Mock Prod­uct Recall” procedures
  • Real-​time urgent inter­nal and exter­nal noti­fi­ca­tion sys­tem for all USDA and indus­try recall and recall rec­om­men­da­tions (i.e., emails, let­ters, web­site posts, invoic­ing, calls)
  • Doc­u­mented indus­try recall & noti­fi­ca­tion list